Charlotte Trueman

Staff Writer

Charlotte Trueman is a staff writer at Computerworld. She joined IDG in 2016 after graduating with a degree in English and American Literature from the University of Kent. Trueman covers collaboration, focusing on videoconferencing, productivity software, future of work and issues around diversity and inclusion in the tech sector.

Zoho's new customer service tool combines bots, human intervention

European Commission takes step toward approving EU-US data privacy pact

European Commission takes step toward approving EU-US data privacy pact

The EU-US Data Privacy Framework—drafted to allow the flow of data between the US and the European Union—has cleared the first hurdle on its way to approval in the EU, but criticism of the pact makes it far from a done deal.

A third of UK workers to stay online over holidays, following global trend

A third of UK workers to stay online over holidays, following global trend

A new report from Slack highlights how workers both in the UK and across the globe struggle to switch off from work, even during the Christmas holidays.

Tech layoffs in 2022: A timeline
Updated

Tech layoffs in 2022: A timeline

As inflation, supply-chain problems, and geopolitical turmoil curb revenue growth for tech companies, they have resorted to reducing headcount—some with massive layoffs—to bolster their balance sheets. Here's an updated timeline of...

Airtable becomes latest company to announce layoffs, cutting 20% of its workforce

Airtable becomes latest company to announce layoffs, cutting 20% of its workforce

In an email sent to employees, the low-code platform’s CEO said the cuts were a result of “taking a hard look at our efforts in the current market environment.”

Salesforce deepens integration between Slack, Sales Cloud

Salesforce deepens integration between Slack, Sales Cloud

At Salesforce’s World Tour NYC event, the cloud-based CRM software maker announced new tools to drive sales teams’ speed and efficiency.

Atlassian targets ITSM with new additions to Jira Service Management

Atlassian targets ITSM with new additions to Jira Service Management

Atlassian seeks to double down on its vision for IT service management with features to help devops, IT, support and business teams work together in a more seamless way.

US Congress rolls back proposal to restrict use of Chinese chips

US Congress rolls back proposal to restrict use of Chinese chips

After business groups argued that proposed legislation to curb use of Chinese-made semiconductors would hurt national security, lawmakers amended it—but a final vote and the president's approval of the proposed National Defense...

What you need to know about the UK’s Online Safety Bill

What you need to know about the UK’s Online Safety Bill

The UK’s amended Online Safety Bill covers services available in the country even if they are based elsewhere. But what does the bill entail, and if passed, how will it affect companies that conduct business online?

Stewart Butterfield announces he’s stepping down as Slack’s CEO

Stewart Butterfield announces he’s stepping down as Slack’s CEO

Less than a week after co-CEO Bret Taylor said he would be departing Salesforce, Slack’s founder has also announced his decision to leave the company.

UK set to mandate right to request flexible work from first day on the job

UK set to mandate right to request flexible work from first day on the job

The UK government has legislation in the works that will formalize flexible working, increasing the number of remote-work requests workers are entitled to and shortening the time employers have to respond.

IBM, Maersk scuttle blockchain-based TradeLens supply chain platform

IBM, Maersk scuttle blockchain-based TradeLens supply chain platform

IBM and Maersk are closing TradeLens by the first quarter next year, after the blockchain-based supply chain service failed to attract enough users to be commercially viable.

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